Cookie/Browser FAQ
Cookies
Installing/Upgrading Your Browser
- What are browser "versions" and why do they matter?
- How can I tell what version of browser I am using?
- What if I am using Netscape 3.x or Internet Explorer 3.x?
- What browser do you recommend?
- Why should I upgrade?
- How can I download a new browser?
- How can AOL users use Netscape or Internet Explorer?
Browser Issues
- How can I get to the IPS web site more quickly next time?
- How can I bookmark this site?
- How can I make internationalpharmacy.com my home page?
- How can I print a page?
- When I print, I only get a blank page. What's wrong?
- How can I view PDFs?
- Why does Adobe Acrobat display blank PDF pages in Netscape Communicator 4.5 and 4.7?
- What is my cache and how can I clear it?
- How can I update the information in my browser?
Cookies
Do I need cookies enabled to use
your shopping cart?
Yes, cookies must be enabled in your browser to add items to your cart and place an order.
What are cookies?
A cookie is a text-only string that gets entered into the memory of your
browser. This value of a variable that a website sets. If the lifetime of this
value is set to be longer than the time you spend at that site, then this
string is saved to file for future reference. For a more detailed explanation
of cookies visit CookieCentral.
Installing/Upgrading Your Browser
What are browser "versions" and why
do they matter?
Each browser has a number called a "version" associated with it (Referred to as
4.x, 5.x, etc.). The number to the left of the decimal refers to the major
release number of the browser. The number to the right of the decimal refers to
the minor release number. The major release number is only incremented if there
are significant changes in functionality or in the user interface, while the
minor release number usually is incremented for bug fixes. For example, when
Netscape made major changes in the interface and functionality of version 3.x,
the new release was called 4.0, but it had a few problems. Netscape fixed those
problems and called the new fixed release version 4.01. The next release fixed
a few more problems and was called 4.02. All three of these are referred to in
general as the "4.x" version.
The most important thing to remember is that higher version numbers are almost always better, since they represent the one with the most bug fixes and the newest functionality.
How can I tell what version of
browser I am using?
Follow the steps below to determine what version of browser you are using.
Internet Explorer
From the "Help" menu, choose "About Internet Explorer"
Netscape
From the "Help" menu, choose "About Communicator" or "About Netscape"
Mozilla Firefox
From the "Help" menu, choose "About Mozilla Firefox"
What if I am using Netscape 3.x or
Internet Explorer 3.x?
We strongly recommend that you upgrade to a
current browser. Many improvements have been made in the browsers since
version 3.x. As a result, we do not address problems with either Netscape 3.x
or Internet Explorer 3.x in our FAQ.
What browser do you recommend?
PC Compatible Computers
We recommend that you use the latest browser from Netscape, Mozilla Firefox or
Microsoft Internet Explorer. Currently this is version 8.x for Netscape,
version 1.x for Mozilla Firefox and 6.x for Internet Explorer.
Mac Computers
We recommend the latest version of the Safari browser which is version 2.x
Why should I upgrade?
Whether or not to upgrade is ultimately your choice. However, there are some
compelling reasons to choose the newest version.
- Each new version fixes errors and problems that were found in the previous version. Getting the latest browser gives you the latest fixes to known problems.
- They are making their browsers easier to use and more powerful at the same time.
- With each new version, new technology is supported. If you use an old browser, you will probably miss out on new features that web developers include in their site.
- They are free. Currently both Netscape 8.x, Mozilla Firefox 1.04, Internet Explorer 6.x and Safari 2.x are available for download at no charge.
How can I download a new browser?
You can get Internet Explorer 6.x from Microsoft.
You can get Netscape 8.x from Netscape.
You can get Mozilla Firefox 1.x from Mozilla.
You can get Safari 1.x & 2.x from Apple.
All sites provide detailed instructions for downloading and installing their products. If you have any problems, please contact the manufacturer.
How can AOL users use Netscape,
Mozilla Firefox or Internet Explorer?
AOL currently uses its own version of Internet Explorer 5.x. You can, however,
use Internet Explorer, Mozilla Firefox or Netscape. Simply follow the
instructions below.
Logon to AOL. From the Help menu, choose "Online Support" and then "Software & Tools". Select "Step-by-Step Assistance" and then "Using non-AOL Programs". Click "Continue". It will ask you, "Do you want to use Netscape or other non-AOL programs on AOL?" Click "Yes". Follow the instructions listed. You can use Netscape, Mozilla Firefox or Internet Explorer on AOL if you're using the latest version of AOL. Please note that you must install Netscape, Mozilla Firefox or Internet Explorer before you can use them.
Browser Issues
How can I get to the IPS web site
more quickly next time?
There are two ways to get to internationalpharmacy.com more quickly. The first
is to bookmark internationalpharmacy.com.
This allows your browser to remember a site and let you easily return to what
you've bookmarked. The second way is to make
internationalpharmacy.com your home page. This will make our web site
come up automatically whenever you start your browser. You can also return to
your home page at any time by clicking the "Home" icon in the toolbar.
How can I bookmark this site?
The steps to add a bookmark depend on what
browser you are using, but first you should return to the home page of
this site.
From the "Favorites" menu, choose "Add to Favorites"
Netscape & Mozilla From the menu, choose "Bookmarks" and then "Add Bookmark"
After you bookmark a site, you can return to it at any time by following these directions.
From the Favorites menu, select the title of the page you bookmarked.
Netscape & Mozilla
From the menu, choose Bookmarks and then select the title of the page you bookmarked.
How can I make
internationalpharmacy.com my home page?
The steps to set your home page depend on what
browser you are using.
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How can I print a page?
Use the Print button on the toolbar.
When I print, I only get a blank
page. What's wrong?
Microsoft's Internet Explorer 3.02 (also used as an AOL browser) will have
difficulty printing some secure pages. The problem is that the page never
finishes loading. You can tell that the page is always loading because the logo
in the upper right hand corner is always animated. If you click the "Stop"
button on the toolbar, you can print 10% of the page. The only real solution is
to upgrade to a newer browser.
How can I view PDFs?
To view pdfs you will need to install Adobe Acrobat Reader. For additional information
access Using Adobe Acrobat Reader.
Why does Adobe Acrobat display
blank PDF pages in Netscape Communicator 4.5 and 4.7?
Netscape Navigator 4.5 and 4.7 uses Secure Socket Layer (SSL) differently than
the earlier versions of Navigator, and Adobe viewers cannot display PDF files
correctly in these versions. To see if a PDF is being served vie SSL, check the
window labeled "Netsite" at the top of your Netscape browser. If the URL in the
window begins with "https://," then document is being served via Netscape's
HTTPS protocol, which deliver documents via SSL.
- Right-click the link (Windows) or place the cursor over the link and hold down the mouse button (Mac OS), the choose "Save Link As" from the pop-up menu.
- In the "Save As" dialog box, you may simply not the file name and location provided for the PDF file or specify a name and/or location of your choice.
- Click "Save."
- View or print the PDF anytime by running the saved file (usually by double-clicking on the file).
What is my cache and how can I
clear it?
The cache is a collection of web pages and images that your browser keeps for
quick reference. When you visit internationalpharmacy.com, your browser stores
all the images in the toolbars, our logo, and all the other items on the page
in a special directory on your computer. The next time you visit
internationalpharmacy.com, your browser will use the images it stored instead
of getting them off of the website. This makes the pages load significantly
faster the second time you visit a site.
However, if the information on the web page changes frequently, your browser may not access the updated information because it is looking at the older copy in the cache. Emptying your cache will cause your browser to get a new copy of all the web pages you have visited.
Below are the instructions for clearing your cache based on what browser you are using.
On the "Tools" menu, choose "Internet Options". In the middle section entitled "Temporary Internet Files", click on the "Delete Files" button.
Internet Explorer 4.x
On the "View" menu, choose "Internet Options". In the middle section entitled "Temporary Internet Files", click on the "Delete Files" button.
Netscape 4.x
On the "Edit" menu, choose "Preferences". Click on the "+" next to the "Advanced" to see the options beneath it. Choose "Cache". Click the two buttons labeled "Clear Disk Cache Now" and "Clear Memory Cache Now".
Netscape 8.x & Mozilla Firefox
On the "Tools" menu, choose "Options", click on "Privacy". Click on the "clear" button to the right of the word "cache".
How can I update the information in
my browser?
If the information in your browser seems old, it could be that you are not
seeing the latest changes to the website. You simply need to tell your browser
to get a new copy of the web page you are viewing.
Below are the instructions for reloading a web page based on what browser you are using.
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