Delivery Policy

InternationalPharmacy.com will ship the product and accept payment upon shipping, according to the option chosen by the Buyer upon checkout. Typically a delivery time is 5-14 days after dispatch, depending on the shipping method used.

To protect against possible losses in the mail, InternationalPharmacy.com (IPS) offers insurance, which costs 3% of the value of items ordered. In the event of loss of your shipment or damage to your shipment for any reason, IPS will either reimburse you for the cost of the medicines or IPS will reship your order at no additional charge. The choice is yours. Please keep in mind that refunds do not include the insurance or shipping cost. Loss Claims must be submitted in writing and are only considered 60 (sixty) days after the date of shipment.

In the event of the Products being detained by a foreign Customs authority, the Buyer is responsible for payment of any fees and taxes. InternationalPharmacy.com is not responsible for delays caused by customs office in the importing country. In the event that the Products are returned by Customs, then when the Products are received at InternationalPharmacy.com they may be reshipped again, or be subject to a full refund.

If InternationalPharmacy.com has shipped the wrong Products or Products have arrived in a damaged condition, then the package and Products must be returned to InternationalPharmacy.com for inspection, (always contact InternationalPharmacy.com before undertaking any action). In such cases full credit will be issued or a second shipment will be made at no additional charge depending on what the buyer prefers.